Shipping & Return /Exchange Policy
-ALL SALES ITEMS THAT ARE SOLD WITH A CORRESPONDING DIGITAL IMAGE ARE FINAL SALE ITEMS. DUE TO THE NATURE OF THE PRODUCTS SOLD, NO RETURNS ARE PERMITTED. REFUNDS ARE NOT AVAILABLE.
-IF PRINT PRODUCT PAYMENT IS NOT RECEIVED WITHIN TWO WEEKS FROM THE ORIGINAL DUE DATE AND NO MORE THAN 30 DAYS FROM REVEAL/ORDERING SESSION DATE, THE IMAGES MAY BE SUBJECT TO DELETION AND WILL NO LONGER BE AVAILABLE FOR PURCHASE.
-EXCHANGE OF DEFECTIVE PRODUCTS: PHOTOGRAPHIC OR VIDEO EVIDENCE OF DEFECTIVE PRODUCTS MUST BE PROVIDED WITHIN 48 HOURS OF RECEIPT TO HELLO@SRICHARDSONPHOTOS.COM IN ORDER TO QUALIFY FOR AN EXCHANGE. SHARDE RICHARDSON PHOTOGRAPHY, LLC IS NOT RESPONSIBLE FOR ANY DAMAGES SUSTAINED TO PRODUCTS VIA THIRD PARTY SHIPPING AND HANDLING.
-SHARDE RICHARDSON PHOTOGRAPHY, LLC WILL NOT SHIP TO P.O. BOX OR UNVERIFIED ADDRESSES.
-ALL transactions will be charged sales taxes if applicable.
-Shipping & handling will be reflected in total at check out.
-All transactions in the online store are processed via Affirm or Wix merchant services to ensure buyers protection.
-Please allow 15-20 business days after processing before shipment of your order.
-Tracking information will be available and provided to your email address on file after your package is shipped.
-After order has been placed it is not able to be cancelled.
Sharde Richardson Photography, LLC is available for in-person products pick-up:
-In-person pick-up will be available Mon- Wed 12PM-5PM
-In-person pick-up or delivery requires inspection of merchandise by the -client and a signed waiver releasing Sharde Richardson Photography, LLC of any future claims of defects or damages to the deliverables.
-A copy of your confirmation email is required via in-person pick-up.
-To schedule a pick-up time, please call 205-984-1996 or email your request to: HELLO@SRICHARDSONPHOTOS.COM