Shipping & Return /Exchange Policy
-ALL SALES ITEMS THAT ARE SOLD WITH A CORRESPONDING DIGITAL IMAGE ARE FINAL SALE ITEMS. DUE TO THE NATURE OF THE PRODUCTS SOLD, NO RETURNS ARE PERMITTED. REFUNDS ARE NOT AVAILABLE. STORE CREDIT IS ISSUED IN PLACE OF REFUNDS.
-EXCHANGE OF DEFECTIVE PRODUCTS: PHOTOGRAPHIC OR VIDEO EVIDENCE OF DEFECTIVE PRODUCTS MUST BE PROVIDED WITHIN 48 HOURS OF RECEIPT TO HELLO@SRICHARDSONPHOTOS.COM IN ORDER TO QUALIFY FOR AN EXCHANGE. SHARDE RICHARDSON PHOTOGRAPHY, LLC IS NOT RESPONSIBLE FOR ANY DAMAGES SUSTAINED TO PRODUCTS VIA THIRD PARTY SHIPPING AND HANDLING.
-SHARDE RICHARDSON PHOTOGRAPHY, LLC WILL NOT SHIP TO P.O. BOX OR UNVERIFIED ADDRESSES.
-ALL transactions will be charged sales taxes if applicable.
-Shipping & handling will be reflected in total at check out.
-All transactions in the online store are processed via Affirm or Wix merchant services to ensure buyers protection.
-Please allow 10-15 business days after processing before shipment of your order.
-Tracking information will be available and provided to your email address on file after your package is shipped.
-After order has been placed it is not able to be cancelled.
Sharde Richardson Photography, LLC is available for in-person products pick-up:
-In-person pick-up will be available Mon- Wed 12PM-5PM
-In-person pick-up or delivery requires inspection of merchandise by the -client and a signed waiver releasing Sharde Richardson Photography, LLC of any future claims of defects or damages to the deliverables.
-A copy of your confirmation email is required via in-person pick-up.
-To schedule a pick-up time, please call 205-984-1996 or email your request to: HELLO@SRICHARDSONPHOTOS.COM